12 Jun, 2023

The scenario of care management across the global healthcare industry is changing as new technologies are popping up every day. The need for a care management system these days goes on to prove that you will miss out on a whole lot of advanced features if you aren’t using any care management app for your organization. Setting up an automated billing schedule is one such feature that you must try. And so, if you want to set up a billing schedule using the best care management app available, here are some useful tips to aid the process.
Scroll down for the 7 tips for setting up a billing schedule for a care agency. Read till the end and follow these tips easily!

• Correct Patient Information: The first step to achieving correct billing is collecting accurate patient information. You need to switch to electronic billing management software that includes patient information. The best thing about these applications is that they can save and store patient information securely in the cloud. Hence, for your existing patients, there won’t be any kind of delay due to the laborious collection of patient information every time they seek care service.

• Check Eligibility of Patients: The next thing that you need to check for setting up a billing schedule for a care agency is the eligibility of your patients when it comes to insurance. While registering a patient for the care service you provide, make sure you check whether he or she is eligible for the insurance provided by the insurance company. Otherwise, there is a high chance your money won’t be reimbursed by the insurance company and you will end up making a huge loss in future.

• Contact Insurance Company: While it’s important to check patient eligibility during registration, it’s also necessary to follow up the same with the insurance company. That’s because you need to know whether the insurance company covers home health with the plan or they only provide custodial care insurance. It can also be possible that your current service isn’t included in the insurance plan and hence, your patient or your company isn’t going to get any reimbursement for this mistake.

• Explain Pricing or Packages: To ensure accurate billing without any flaws, you need to make sure your patients know the pricing and packages of your services well. Otherwise, confusion may arise from their ignorance of a particular charge, which they might disagree with during payment. Once you tell your patients everything about the service charges and packages, make sure you include the same in your care management system. This way, you will be able to solve multiple types of billing issues.

• Improve Patient Experience: You need to focus on improving your patient experience in order to set up a billing schedule for your care agency. Usually, patient management systems, also known as HER systems are equipped with all the necessary features required for patient billing. What you can do is make the most of these applications to provide a 360-degree solution to your patients. Once they are completely satisfied, it will be easier for you to create a billing schedule for them.

• Always Create Deadlines: In care organizations, there are specific deadlines for the completion of specific bills. For example, you have to complete a billing and submit it to the insurance company that has given you 3 days of time. For these kinds of issues, creating deadlines and maintaining them should be your utmost priority. No worry as now you can use a care agency application that’s designed with the timeline feature as well as notifications for every deadline or billing schedule.

• Patient Bill Support Team: Finally, you need to create a team comprising experts in the customer care area to provide patient bill support service. Billing issues are common in care organizations and health centres, which goes on to prove the need for patient bill support teams that can handle these issues by interacting with the patient parties with compassion and making them understand the billing structure. These specialists can really help you set up a billing schedule with minor details.

So, these are the 7 useful tips you need to apply for a systematic billing schedule in your care agency. If you are looking for an application that’s tailor-made to fit your agency’s billing structure, contact us today! We at Sanro Soft provide care app development services with a team of expert app developers and designers. We can help you streamline your agency’s daily operations with a fully integrated care management system. Sanro Care is a free care management app developed by our team of veteran app developers. It’s equipped with all the necessary features discussed above. On your request, we can also get the app customized for you at a nominal charge. So, don’t delay any further and get in touch to know more about our services and packages.